SERVICE UPDATE
Train Schedules Extended to June 2027. Additional rail schedules are now open for booking through June 2027. Please review operating days and planned maintenance closures when arranging travel.
Operating Days
Operating days are confirmed to 30 November 2026.
Full cancellations – No bus replacements
Operating Schedule
Date Range Service
1 Sep 2025 – 26 Apr 2026 7 days a week
27 Apr 2026 – 30 Aug 2026 Not operating
1 Sep 2026 – 30 Apr 2027 (TBC) 7 days a week
Note: The Coastal Pacific does not operate on Christmas Day.
Operating Periods
Note: The TranzAlpine does not operate on Christmas Day.
Full cancellations – No bus replacements
Onboard Infotainment App
Audio commentary is now delivered through the Great Journeys New Zealand app. Passengers should bring:
Download the free app before travel. Full content becomes available once connected to onboard Wi-Fi.
For further inquiries or assistance with your travel plans, please contact our New Zealand Travel Team.
Our friendly New Zealand Travel Team is available from 9:00 am to 9:00 pm (New Zealand Time) Monday - Sunday, excluding public holidays.
For assistance and reservations during our opening hours, contact our New Zealand Travel Team by email or phone. To cancel a reservation, please email us at info@newzealandtravelteam.com before 72hrs or 3 days from the travel date.
Phone
You can call one of our English-speaking Consultants at +64 7 575 5049
Current New Zealand time:
Within New Zealand:
Reservations only with payment - 0800-143-669
Travel planning and all other inquiries - +64 7 575 5049
Outside New Zealand:
+61 1800 359 729 Australia Toll-free
+1 855 413 3019 USA Toll-free
+1 866 554 0304 Canada Toll-free
+44 800 0148106 United Kingdom Toll-free
Only a 40 minute ferry ride from downtown Auckland, Waiheke Island boasts beautiful beaches, bohemian artists and award-winning vineyards, olive groves and restaurants. It’s a great day trip from Auckland as well as a superb holiday destination or a weekend getaway. A great way to make the most of a day trip is to combine your ferry ticket with one of our great value island tours – there’s a tour to suit everyone. For the more adventurous, other activities on the island include zip lining, ocean kayaking and mountain biking.
Enjoy regular daily services between Auckland and Waiheke and vice versa.
All vessels, sailings and itineraries are subject to change at the company's discretion due to weather, sea conditions and/or operational requirements.
Every passenger must have a valid ticket to travel
Standard tickets - valid for date of travel booked only
Child (5-15 years), Infant (0-4 years)
Please Note: Tickets are based on a Return Trip - choose your set departure time and your return ticket time is open for use on the same day
Daily Departures times from Auckland - Downtown Ferry Terminal Pier 11 and 12
9.00am* 10.00am 11.00am* 12.00pm 1.00pm* 2.00pm 3.00pm* 4.00pm 5.00pm 6.00pm 7.15pm 8:45pm 10:15pm
* Sailing via Devonport and time is approximately 10 minutes longer than other sailings
