UPDATE: Services returned for the summer!

We are pleased to announce that the Northern Explorer, Coastal Pacific and TranzAlpine trains have returned to the tracks for spring and summer. Face masks are now mandatory on The Northern Explorer including all sectors on the journey, except when consuming food or drink.

Cook Strait ferry bookings and some daytours and bus routes are also open for sale. Do not hesitate to contact us if you have any queries on 0800 143 669 or info@newzealandtravelteam.com

 

We understand that Covid-19 continues to add uncertainty in planning, and indeed all the train services rely on the country being at Covid - 19 Alert Level 1. Should there be cancellation of services due to Covid 19 restrictions, we will offer affected customers a transfer to an alternative date, a credit for 12 months, or a refund, regardless of the fare purchased less a $30 processing fee for the entire reservation.

 

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Newzealandbyferry

Contact Us

Our friendly New Zealand Travel Team are available from 9.00am to 5.00pm (New Zealand Time) Monday - Sunday, excluding public holidays.

For assistance and reservations during our opening hours contact our New Zealand Travel Team by email or phone.

Phone
You can call one of our English speaking Consultant's on +64 3 968 9619

Email: info@newzealandtravelteam.com

Current New Zealand time:

Within New Zealand:
Reservations only with payment - 0800-143-669
Travel planning and all other inquiries - +64-3-968-9619
 
Outside New Zealand: 
Reservations, Travel planning and all other inquiries  - +64-3-968-9619